Frequently Asked Questions

Our minimum order quantities vary depending on the product, formulation and manufacturing requirements. Tell us what you're looking to produce and our team can advise on the most suitable options and quantities for your project.

Lead times depend on the product, order quantity and whether you're ordering an existing formulation or developing something bespoke. Once we understand your requirements, we'll provide a clearer production timeline for your project.

Yes. OLC works with customers in the UK and international markets. Requirements can vary between countries, so speak to our team about your intended market and we can discuss the manufacturing options available.

Packaging options depend on the product you're developing. We can support a range of formats across our manufacturing services and help you identify an appropriate solution for your product, brand and target market.

Yes. Alongside our existing product options, we can work with you to develop products around your requirements, including formulation, flavour, strength and other product specifications. Our team can take you through the development process and what's possible for your project.

We offer a wide range of established flavour profiles, but you aren't limited to an existing catalogue. Our in-house flavour development team can also create new profiles or refine an existing flavour around your product and brief.

Available nicotine strengths depend on the product and the market it is intended for. We can work with you to determine the appropriate strength options for your range while taking relevant product and regulatory requirements into account.

Yes. Nicotine salt formulations are available across relevant product ranges. If you're developing a bespoke product, our team can discuss the formulation, strength and flavour requirements as part of the development process.

Ingredients vary by product and formulation. We take a considered approach to ingredient selection, taking product performance, quality and safety into account throughout development and manufacturing.

Yes. We can develop formulations around your product requirements rather than limiting you to existing recipes. Depending on the project, this can include flavour development, nicotine strength and other formulation requirements, with samples and refinement forming part of the development process.

Yes. We manufacture products for regulated markets and can discuss the requirements relevant to the product and market you're targeting. Regulatory requirements differ between products and countries, so these should be considered from the beginning of a project.

OLC operates to recognised quality and food safety standards, with ISO and HACCP accreditation supporting our manufacturing processes. These standards help ensure a consistent, controlled approach to quality, safety and production across our operations.

Yes. Our Label & POS Design service can support the development of labels and packaging for your products, helping you turn your brand and product requirements into production-ready artwork.

Yes. We can support the design of point-of-sale materials alongside your product and packaging, helping you create a more consistent brand presentation across your range.

We can support customers with relevant product information and manufacturing documentation as part of the development process. Exact requirements vary by product and destination market, so our team can discuss what's required for your particular project.